gg88 Privacy Policy

1 Who We Are

gg88 operates the online gaming and sports betting platform available at gg88.cl. This platform is designed for Filipino players and processes all transactions in Philippine Peso. For the purposes of this Privacy Policy, gg88 is the data controller responsible for the personal information collected through the platform.

This policy applies to the gg88 website, any mobile access to the platform, and all related account and transaction services. It does not apply to third-party websites or services that may be referenced elsewhere. If you have questions about this policy, you can reach us at [email protected].

2 Data We Collect

The type of information we collect depends on how you interact with the platform. Here is a summary of the main categories:

We collect this information directly from you when you register, verify your account, make transactions, or contact support. Some device and usage data is collected automatically when you access the platform.

3 How We Use Your Data

gg88 uses your personal data only for legitimate purposes related to operating the platform and serving you as a player. The specific uses are:

• Creating and managing your player account, including authentication and security checks.
• Processing deposits and withdrawals in Philippine Peso through your nominated payment method.
• Conducting KYC and identity verification as required for financial transactions and account integrity.
• Sending OTPs and account security alerts to your registered mobile number or email.
• Providing customer support and responding to your queries or complaints.
• Detecting and preventing fraud, money laundering, and prohibited conduct on the platform.
• Improving the platform experience based on aggregated usage patterns.
• Sending you relevant account notifications, such as transaction confirmations and policy updates.
• Complying with applicable legal and regulatory obligations.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4 Sharing Your Data

gg88 does not sell or rent your personal information. We share data only in the following limited circumstances:

• Payment processors: To complete deposits and withdrawals, your nominated payment details are shared with the relevant Philippine bank or e-wallet service provider handling the transaction.
• Identity verification providers: KYC documents may be processed by a third-party identity verification service operating under strict data handling agreements.
• Legal and regulatory bodies: Where required by Philippine law or by a valid legal order, we may disclose information to the relevant authorities.
• Fraud prevention services: Data may be shared with anti-fraud and anti-money-laundering systems to protect the platform and its users.
• Service providers: Technical partners who help operate the platform — such as hosting, analytics, and customer support tools — may process data on our behalf under contractual data protection obligations.

All third parties who receive your data are required to handle it securely and only for the purpose it was shared. We do not share your data with advertisers or marketing platforms.

5 Cookies and Tracking

gg88 uses cookies — small text files stored on your device — to keep the platform functioning properly and to understand how it is being used. We use the following types:

• Essential cookies: Required for core functions such as keeping you logged in during a session. The platform cannot work properly without these.
• Functional cookies: Remember your preferences such as display settings to improve your experience on return visits.
• Analytics cookies: Help us understand which parts of the platform are used most so we can improve them. Data collected is aggregated and anonymised.

gg88 does not use third-party advertising cookies or tracking pixels that follow you across other websites. You can manage or disable cookies through your browser settings, though disabling essential cookies may affect your ability to use the platform normally.

6 Data Security

Protecting your personal data is a core responsibility we take seriously. The technical and organisational measures we have in place include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage for sensitive data including identity documents and payment details.
• Role-based access controls that limit internal data access to staff who need it for their specific duties.
• Regular security reviews and vulnerability assessments of platform infrastructure.
• OTP-based verification for account login and sensitive account actions.
• Monitoring systems to detect and respond to unusual account activity or potential data breaches.

While we take all reasonable steps to secure your data, no online system can guarantee absolute security. We encourage you to use a strong, unique password for your gg88 account and to log out when using shared or public devices.

7 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterward, as required by applicable law and standard financial record-keeping practice. This is necessary to:

• Maintain accurate transaction histories for your reference and for financial auditing purposes.
• Handle any disputes, refund requests, or fraud investigations that may arise after account closure.
• Comply with legal obligations that require retention of financial and identity records for defined periods.

When data is no longer required and retention obligations have been met, it is securely deleted or anonymised. If you request account closure, we will process the deletion of non-essential data while retaining records required by law for the applicable retention period.

8 Your Rights

As a user of the gg88 platform, you have the following rights regarding your personal data:

• Right of access: You can request a summary of the personal data we hold about you.
• Right to correction: If any information we hold is inaccurate or outdated, you can ask us to update it.
• Right to deletion: You may request deletion of your account and associated personal data, subject to any legal retention requirements.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a concern is being reviewed.
• Right to object: You can object to certain uses of your data, such as use for analytics or platform improvement purposes.

To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe. We may need to confirm your identity before processing a data request to protect account security.

9 Minors

gg88 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21. Age verification is part of our registration and KYC process.

If you believe that a minor has created an account or submitted personal data on the platform, please notify us at [email protected] immediately. We will investigate and take appropriate action, which may include closing the account and deleting associated data.

10 Changes to This Policy

gg88 may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our security practices, or updates to applicable legal requirements. When changes are made, the revised policy will be published on this page with an updated date at the top.

For changes that materially affect how we handle your data, we will make reasonable efforts to notify registered users. However, it remains your responsibility to review this policy periodically. Continued use of the platform after a revised policy has been published means you accept the updated terms.

11 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how gg88 handles your personal data, you can reach us through the following channel:

• Email: [email protected]

We aim to respond to all privacy-related enquiries promptly. For general questions about the platform, you may also visit our FAQ page, which covers common topics about accounts, payments, and platform features. For information about your rights and responsibilities as a player, please also review our Terms & Conditions.